Your Benefits
Express service
Do you need your translation back on the same day? No problem.
We can offer an express service for times when your schedule is tight. Our cost calculator will show you the quickest delivery achievable using one dedicated translator. If the amount of text is more than one translator can finish by your stated deadline, we will split the work up among several translators working simultaneously to ensure we meet your requirements.
Personal advice
Your personal project manager will answer any questions you may have.
You will have a personal project manager who will look after your account from the initial enquiry through to the delivery of your translation. If you are unsure whether we are able to work with specific file formats, ask your personal project manager! They will also provide advice on specific language requirements, for example, the different form of the Chinese langauge.
Confidentiality agreement
All our translators are bound by strict confidentiality agreements. We are also happy to guarantee confidentiality in writing on request.
We understand that you expect your documents to be treated confidentially. To give you that confidence, all our translators sign confidentiality agreements. We are also happy to provide you with a guarantee that the people working on a specific translation will keep it strictly confidential.
Native country principle
Our translators will generally live in the same country as your target audience.
We believe that it is extremely important that the professional translator working on your translation lives in the country of your target language. There are huge benefits - our translators experience political and cultural changes at first hand and readily pick up on nuances and subtleties. So your translation will always reflect the latest language usage and cultural references.
Security with SSL encryption
Rigorous security standards protect your files every step of the way.
You expect us to keep your business information confidential and your documents secure. To keep your documents from falling into the wrong hands, we protect all data transfers with AES-256-bit SSL encryption – the same security standard used in onlinebanking.
Highest quality standards
Quality is our highest priority. We maintain it by rigorously adhering to our quality principles.
We employ the native country principle, where our professional translators live and work in their home countries. In addition, all our translations are subjected to a vigorous quality assurance process to ensure that you receive the very best translations each time.
